| Sr. No. |
07010707: Human Resource Management |
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| 01 | TOPICS TO BE COVERED | TEACHING HOURS | DOMAIN |
| Introduction to Human Resource Management: Introduction, Definition & Concept, Growth Drivers in India, Importance of HRM, Hospitality Industry Characteristics, Human Resource Roles, Recruitments, Learning & Development, Performance Appraisal: Recruitments, Introduction, Concept, Sources, What to look for in prospective candidates, Recruitments Policy and Techniques. Learning & Development, Introduction, Concept, Functions, Training
Cycle, Evaluation, Methods, Organisational Culture & Training. Performance Appraisal – Introduction, Purpose, Process, Challenges, Underlying Theories, Balance Score Card, The 360 Degree Feedback System, Managing Employee Performance Employee Motivation, Compensation & Benefit Management: Employee Motivation, Concept, Various Motivation Theories (Maslow’s Theory, Herzberg’s Theory, Adam’s Equity Theory, B.F Skinners Reinforcement Theory), Satisfaction, Organisational Culture, Disciplinary Action: Introduction, Theories of Motivation, Correlates of Job Satisfaction, Importance of Job Satisfaction, Measuring Job Satisfaction. Organisational Culture: Introduction, Observational Aspects, Functions, Cultural Models, Positive or Negative Organisational Cultures, |
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10
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Must know |
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| HR Challenges. Manpower Planning, Process, Managing Workers,
Motivating Employees & Measurement. Compensation & Benefits: Policy, Components, Determinants, Theories, Employee Compensation Practices in India |
5 | Desirable to Know | |
| Managing and Changing Organisational Cultures. Disciplinary Action: Introduction, Principles of Natural Justice, Counseling, Disciplinary Guidelines, Disciplinary Process, Charge Sheet | 5 | Nice to Know | |
| Syllabus books
– Human Resource Development & Management in the Hotel Industry – S.K. Bhatia, Nirmal Singh – Principal and Techniques of Personnel Management Human Resource Management – Dr. Jagmohan Negi – Human Resource Development Practice in Travel and Tourism – S.C. Bagri – Human Resource Management in Hospitality – Malay Biswas |
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